By agreeing to non-staffed rentals from VirtualRealityRental.co, you must agree to the terms of this contract. PLEASE READ THIS CONTRACT CAREFULLY.

Lease: You agree to lease the equipment described in your invoice. All payment, including rent and deposit, is due immediately upon checkout.

Disclaimer: Every effort is made to ensure that descriptions and prices are correct. All prices and availability are subject to change without notice.

AR/VR Experience Selection: You agree to select and/or provide the VR experiences [Game(s), Movie(s), Video(s), Experience(s)] for your rental at least seven (7) business days prior to your event. By failing to do so, you will incur an expedited servicing and shipping fee. These fees are determined by your order size, lease duration, and shipping address confirmation delay (# of days).  

Shipping Address Confirmation: You agree to confirm and/or provide the appropriate shipping address for your rental delivery at least seven (7) business days prior to your rental start date. By failing to do so, you will incur an expedited servicing and shipping fees. These fees are determined by your order size, lease duration, and shipping address confirmation delay (# of days).  

Delivery and Return: Since we partner with a third-party logistics provider (FedEx), we cannot guarantee a day or time for delivery. All listed arrival times are estimates only. We reserve the right to cancel any order at any time before delivery occurs. You may cancel your order for any reasons up to 21 days in advance and receive a full refund. After 21 days you forfeit any payment made to the company and are responsible for paying the remaining balance within 48 hours. To receive your package, FedEx requires a signature. Please make yourself available to sign for the page to prevent any unexpected delivery delays. VirtualRealityRental.co is not responsible for delivery delays caused by missed signatures/signature related delays.

Shipping Costs: You agree to pay both outgoing and return shipping charges. The shipping carrier will be FedEx for all transport of the equipment. These charges will be built into the price you pay.

Use of return shipping methods other than those agreed upon at the time of the transaction violate the terms of this agreement. This violation may result in additional charges to you due to damage, late return, or the equipment failing to arrive.

Rental Term: The term of this lease shall be in accordance with the date of rental and the date of return listed on the order receipt.

By agreeing to these terms, you agree to return the equipment by the end of the business day on the “date of return” listed on the order invoice.

In the event that equipment malfunctions, you shall contact us immediately and arrange to return the equipment prior to the end of the term. We agree to refund any portion of your advanced rental payment due to malfunction.

Late Returns: Late returns (returns arriving back to FedEx after the “date of return” listed on the order invoice) are penalized a maximum daily penalty equivalent to 100% of the 1-day rental rate for the equipment. All penalty fees will be charged to you through the form of payment you provided upon checkout.

Unreturned Equipment:  All applicable equipment includes tripods, mice, link boxes, headsets, computers, laptops, cords, cables, keyboards, controllers, sensors, divider curtains, divider frames, cases, pouches, printed collateral, and chargers. We consider equipment to be “returned” by you if the tracking information provided through FedEx reflects that the equipment has been shipped back to us.  In the event the rental is not returned to us within 7 days after the due date for any reason, the equipment will be considered stolen and you will be charged the full market value of the equipment. Failure to return the equipment or pay applicable penalties will result in civil and criminal proceedings.  

Use:  You agree to use the equipment safely and with care. You assume all liability in the event of costs arising from malfunction or failure of the equipment. It is your responsibility to comply with all applicable laws and ordinances relating to your use and possession of the equipment.

Payment: You agree to pay the full total fees due for your order by the date of delivery, or the date otherwise specified in your order invoice. VirtualRealityRental.co may cancel your order if the required payment has not been made by the due date, or may charge a late payment fee of up to 30% of your order total for every day after the due date that your order fees are not paid.

Ownership: VirtualRealityRental.co retains the right of ownership over all equipment. However, VirtualRealityRental.co does not make any claim to images, videos, sound recordings, or other content you make while using the equipment.

Google Chromecast Operation: Google Chromecasts must be connected to the internet to work. If you do not have an active internet connection at your event/location via Wifi or you cannot access said Wifi connection, the Google Chromecast devices you rented will not work. You will not received a discount or refund if you cannot get these to work due to lack of, quality issues with, or access to internet connection/Wifi.

Modifications: By agreeing to lease our equipment, you agree not to materially modify or alter the equipment in any way. Modification of the equipment represents a violation of this agreement. In the event you modify the equipment, you agree to be responsible for all costs to restore the equipment to its normal condition or if need be, to replace the equipment. Unacceptable modifications include, but are not limited to removing stickers, removing software, voiding the equipment warranty including altering the function or appearance of said devices.

Damaged Equipment: Upon rental you agree to bear the risk of damage to the equipment from any cause, except during shipment to you.

You must report pre-existing damage to us within 8 hours after the equipment arrives.

If the equipment is damaged under your possession, we will choose the method and venue for repair. We may choose to repair the equipment in-house or to send the equipment to an external repair facility. Costs relating to repairs will be assessed in accordance with market value for services and parts. You are responsible for all costs relating to repairs.

If there is a dispute regarding the nature or origin of this damage,  we will send the equipment to a third-party repair facility chosen by us. The opinion of the  repair facility regarding the nature of the damage will be binding and represents an extension of the terms of your agreement with VirtualRealityRental.co.

Dirty Equipment: You agree to return the equipment in clean condition. We may charge a cleaning fee for the equipment if any of the following must be removed from the equipment upon return to us: smoke, mud, dirt, dust, makeup, grass, chalk, sand, or any other material at our discretion.

Lost or Stolen Equipment: You assume the risk of loss of the equipment due to any cause. You are responsible for any replacement costs owing to the equipment being lost or stolen.

Default: In the event that you fail to pay any costs arising from this transaction, you will be considered in default. VirtualRealityRental.co reserves the right to pursue all applicable civil and criminal remedies, including but not limited to debt collection and attorney’s fees.

Taxes or Duties: You are responsible for any taxes, duties, liens, or other fees relating to your rental of the equipment.

Severability and Governing Law: This contract represents the entire agreement between VirtualRealityRental.co and you. If any portion of this agreement is found unenforceable, the remainder of the agreement will remain valid. This agreement will be governed by the laws of the State of Texas and jurisdiction for adjudication of any disputes regarding this agreement will remain within the State.